AI voice and message agents

AI Agents for Every Call.
Human-level Care.

Plonom answers your phone and WhatsApp around the clock, qualifies every customer and books the next step, so your team only handles what matters.

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Works with the tools you already use

WhatsAppCal.comZapierMaken8nMCPTwilioTelnyxInfobipVonage

The smarter customer conversation

Platform

One platform for clear, always-on voice and message customer service

“2BR in Marina?”
Saturday 11:00 ✓

Voice agents

Natural phone and browser calls in your brand's voice. Agents answer, qualify and transfer to a person when needed.

Message agents

The same agent answers on WhatsApp in seconds, remembers the chat and sends the next step in writing.

92%positive

Insights after every call

Each conversation is summarised and scored: mood, outcome, budget and timing, ready in your analytics.

EncryptedSignedHTTPS

Built for security

Signed webhooks, keys kept on the server, password-protected panel with lockout and HTTPS everywhere.

Close the loop

Contacts flow into your list, your CRM or your calendar through Cal.com, Zapier, Make, n8n or MCP.

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Example conversation“

“Hi, do you have anything with a sea view under 2 million?”

“We do: two options in Dubai Marina. Would a viewing on Saturday morning work for you?”

Plonom voice agentSample from a real estate agent

An AI agent built for customer conversations, as quick and reliable as your best teammate

  1. 1
    Listen

    Picks up every call and message, in the customer's language.

  2. 2
    Understand

    Works out the need, budget and timing from your knowledge base.

  3. 3
    Respond

    Answers naturally, offers options and books the next step.

  4. 4
    Act

    Saves the contact, books the calendar and hands off to your team with a summary.

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Support that feels human, works around the clock and stays on brand

Customer messageAI agentKnowledge baseBooking
  • Answers every callNo missed calls, no hold music, day or night.
  • Routes to the right personTransfers with a summary when a person is needed.
  • Guardrails built inAnswers only from your knowledge base, never invents prices.
  • Your team in the loopTake over any conversation from the panel.
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Your phone and WhatsApp, unified

One agent, one knowledge base and one contact list for every channel your customers use.

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Build customer conversations people remember
for the right reasons

Leave your details and we will set up a live agent for your business.

Where Plonom agents work

Real estate

Answers listing questions, qualifies budget and timing, books viewings.

24/7calls and messages answered

Clinics

Books and reschedules appointments, answers treatment and price questions.

2channels: phone and WhatsApp

Rentals

Checks availability, explains terms and sends the booking link.

4+languages, switching mid-call

Any service business

Takes the first conversation so your team can focus on closing.

1panel for every agent
FAQ

Frequently asked
questions

How do agents connect to WhatsApp?

Connect your WhatsApp Business number in the panel. Plonom receives each message, the agent replies in seconds with your name and logo, and the conversation is saved to your contacts.

Can I use my own phone number?

Yes. Bring a number from Twilio, Telnyx, Vonage or your operator over SIP and choose which agent answers it.

How do you prevent made-up answers?

Agents answer from your knowledge base and instructions, and never invent prices or availability. Calls that need a look are flagged in analytics.

Can a person take over?

Any time. Your team can take over a conversation from the panel, and agents transfer to a person when a customer asks.

Which languages are supported?

English, Turkish, Arabic and Russian, plus a multilingual mode that switches with the customer.

What can agents connect to?

Cal.com for bookings, Zapier, Make and n8n for your CRM and sheets, and any MCP server for your own tools.